Oops, did you travel without insurance? We can get you back on track
We offer travel insurance policies with two main providers. Select your policy number from the drop down below to find the applicable claims details. If you need assistance, please contact the customer service team on 01223 785 513.
Emergency Medical Assistance: telephone +44 (0) 330 311 2651 (Option 1) or email assistance@millstreamunderwriting.com
Claims: telephone +44 (0) 330 311 2651 (Option 2) or email claims@millstreamunderwriting.com. To submit a claim online please register at www.submitaclaim.co.uk/ITSE
Emergency Medical Assistance: Telephone +44 (0)2922 401963 or email: 247assistance@imglobal.com
Travel Claims: To submit a travel claim on your return to the UK, visit claims.imglobal.com or contact the claims team on 02922 401 964
Gadget Claims: Make a gadget claim by contacting 0345 074 4828 or log a gadget claim online at bastion.davies-group.com
Emergency Medical Assistance: You MUST contact Global Response on +44 (0)330 094 6544
Claims: submit a claim online at claims.imglobal.com or by contacting Global Response on 0330 094 6546