Click4Assistance UK Live Chat Software

Cookies

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website, to track the pages you looked at while visiting our website and therefore to improve our service to you. Cookies may also be used to compile aggregate personal information about the areas of our website which are visited most frequently. This aggregate personal information can be used to enhance the content of our website and make your use of it easier. If you wish to reject our cookie, you may configure your browser to do so. However, if you do so, you may not be able to use certain features on our website. You have a variety of tools to control cookies, including browser controls to block and delete cookies.


How to manage cookies


All browser technologies enable you to manage the cookies in the cookie folder of your browser. You can either delete cookies from your cookie folder once you have finished your visit at our site, or​​​​​​​ set your preferences for using cookies before you begin using our website.


You can find further information about how to manage your browsers and cookies from your particular browser manufacturers. These are the most popular:


http://chrome://settings/content/cookies

http://support.mozilla.com/en-US/kb/Cookies#w_cookie-settings

http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

http://www.apple.com/safari/features.html#security


We separate the cookie we use on our site into several groups, as described below.


Strictly Necessary


‘Strictly Necessary’ cookies let you move around the website and use essential features located in secure areas of the website, such as the payment platform, saved quotes and access to your policy documentation.


We use Strictly Necessary cookies to:


  1. Remember information you have entered on our quoting form and medical screening facility to provide a quote
  2. Remember your order when you get to the checkout page


Strictly Necessary cookies will NOT be used to:


  1. Gather information that could be used to advertise products or services to you
  2. Remember your preferences or username beyond your current visit.


‘Performance’ cookies collect information about how you use this website. These cookies do not collect any information that could identify you. We use Google Analytics to anonymously track the number of visitors, browser types, page views, length of time on the website, browsers used and website errors.


The information collected is only used to help us improve how our website works and understand what interests our visitors.


Performance cookies will NOT be used to:


  1. Gather information that could be used to advertise products or services to you on other websites
  2. Remember your preferences or username beyond your current visit
  3. Target adverts to you on any other website


In some cases, some of these cookies are managed for us by third parties but we do not allow them to use the cookies for any purpose other than those listed above.


Targeting


‘Targeting’ cookies are linked to services provided by third parties such as ‘like’ and ‘share’ buttons. The third party provides these services in return for recognising that you have visited our website.


We use ‘Targeting’ cookies to:


  1. Link to social networks
  2. Provide online advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.


You can control if these cookies are used, but preventing them may stop us from offering you some services. These cookies are managed by third parties and you may alternatively use the third parties’ own tools to prevent these cookies.