All policies cover medical expenses associated with COVID-19, click here for full details of our COVID benefits
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Contact our UK Call Centre
Monday - Friday 9am - 2pm
Closed Weekends & Bank Holidays
One Way Trip FAQs
The following frequently asked questions are only applicable to our One Way Trip policies, beginning with policy number IST
When does my cover expire?
This policy is designed to cover you for a one way trip starting in the United Kingdom. Cover will expire after 48 hours once you have reached the country of your final destination. This policy is designed to provide cover for an outbound trip where cover is no longer required once the final destination has been reached.
Am I covered for repatriation?
Yes, but please be aware that repatriation will be back to the UK.
If I caught COVID-19 abroad, would I be covered?
All It’s So Easy policies include cover for emergency medical expenses which includes those associated with COVID-19 whilst abroad. However, cover will cease once you have reached your final destination so you will no longer be covered under this section.
Who underwrites your One Way Trip policies?
Our Left UK policies are underwritten by Millstream Underwriting Ltd, authorised and regulated by the Financial Conduct Authority FRN 308584.
Who is eligible to buy a policy with It’s So Easy Travel Insurance?
Our policies are available to you if you are permanently resident in the United Kingdom (UK) and registered with a general practitioner (GP) in the UK.
Do I need to declare all of my pre-existing medical conditions?
Yes. For your cover to remain valid, you need to declare any pre-existing medical condition that falls within our declaration questions. If you fail to disclose relevant medical information, then you may not be fully covered in the event of a claim.
Do you need to know the names of the medication I take?
We do not need the names of the medication or the dosage, only the condition that the medication is prescribed to treat or prevent.
Am I covered for cancellation?
Cancellation cover is provided from the point of sale up until your departure from the UK.
What is the maximum age you can cover?
Our One Way Trip policy is available up to the age of 79.
How do I change an existing policy?
If you need to amend your policy because you have noticed a problem or error with your documents, want to amend the name of an insured person, add a new person to the policy, purchase an additional cover option or tell us about a change in your health or medication, please contact us by telephone so we can update our records and arrange to send your amended documentation by email.
Can you insure a child under 18 on their own policy?
Children under 18 must have at least one named adult on the policy. The child is covered providing he or she is travelling with at least one of these adults.